Privacy Policy

Introduction

Ardor House (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide and improve our staging, design, and rental services
• Communicate with you about your projects and appointments
• Process payments and manage billing
• Send service updates, newsletters, and marketing communications (with your consent)
• Respond to customer service requests and inquiries
• Protect against fraud and ensure service security
• Comply with legal obligations and industry standards

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted contractors, photographers, and vendors who assist in providing our services
• Legal Requirements: When required by law, court order, or legal process
• Property Professionals: With real estate agents, property managers, or other professionals involved in your project (with your consent)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, or that of our clients or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure payment processing, and restricted access to personal information.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Request data portability
• Lodge a complaint with relevant authorities

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Project-related information is typically retained for 7 years for business and tax purposes.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: